Privacy Policy

Your privacy and discretion are fundamental to how NovaHalo operates.

At NovaHalo Ltd, we value privacy, discretion and trust. This Privacy Policy explains how we collect, use and protect your personal data when you interact with our website or contact us.

Who we are

NovaHalo Ltd
Company number: 16865510
Registered in England and Wales
Email: hello@novahalo.digital

NovaHalo Ltd is the data controller responsible for your personal data.

What information we collect

We may collect and process the following data:

• Contact details (such as name, email address and telephone number)

• Information you provide when submitting enquiry or consultation forms

• Technical information (IP address, browser type, device information)

• Website usage data and cookies (subject to your consent)

We only collect information that is relevant and necessary.

How we use your information

Your data may be used to:

• Respond to enquiries and consultation requests

• Communicate with you regarding our services

• Improve our website and user experience

• Ensure website security and prevent misuse

• Comply with legal and regulatory obligations

We do not sell your personal data.

Legal basis for processing

We process your personal data based on:

• Your consent

• Our legitimate business interests

• Compliance with legal obligations

Cookies

Our website uses cookies to enhance functionality and analyse usage.
You can manage your cookie preferences at any time via our cookie banner.

For more information, please see our Cookie Policy.

Data sharing

We may share data with trusted service providers (such as website hosting, analytics or communication tools) strictly where necessary and under appropriate data protection safeguards.

International transfers

Where data is transferred outside the UK or EEA, appropriate safeguards are applied in accordance with data protection laws.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to meet legal requirements.

Your rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to or restrict processing

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

Third-party websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Contact

If you have any questions regarding this Privacy Policy or how NovaHalo handles personal data, please contact us at: hello@novahalo.digital